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Return Policy

RETURNS

  • Only NEW items can be returned, original shipping charges incurred on your order are not refundable.
  • Returned product must be received at our warehouse in its original packaging and new condition within 15 days from the date of purchase.
  • Returned clothing must be in new, unworn condition without any scuffs, scratches, and stains.
  • Please make sure the tags are still on the product.

Our returns simple! Just follow these steps:

  1. Contact us at INFO@SWIXSPORT.CA and explain to us why you want to return your product.
  2. After receiving the return number, please send us the product(s) at this address:

RLanctôt Ltée – Return # _________
5290 Boul. Thimens
Montreal, QC, H4R 2B2

Return shipping costs are at the expense of the consumer

3.When we receive the returned product, we will issue a refund

 

WARRANTY

1 YEAR LIMITED WARRANTY FOR SWIX HARDGOODS (EXCLUDING WAXES)

1 YEAR WARRANTY FOR CLOTHING AGAINST MANUFACTURING DEFECTS.

Once your warranty has been accepted, we will send a replacement product that your warranty claim was originally submitted for.
Please send us clear Pictures

WARRANTY DOES NOT COVER

Purchased from unauthorized dealers 

purchased through auction sites such as eBay or Craigslist, Facebook, unauthorized dealers selling via third party marketplaces such as Amazon Marketplace.